IK Consulting

IK Consulting, and their team of highly skilled Accela specialists, have been providing consulting services to Missoula since shortly after we went live with Accela Automation. Since then, they have been a vital partner to our success. With their help, Missoula has been recognized by Accela as a leader in efficiency and self-reliance across their c... ustomer base, ultimately leading to an Accela initiated request for us to partake in a case study to better understand our operational architecture. Through the expertise of IK Consulting, Missoula was able to quickly adjust our entire operation to accommodate 100% remote and paperless operations dictated by the sudden onslaught of the COVID-19 emergency. IK Consulting was paramount in setting Missoula up for a successful paperless application process. Without the knowledge and experience which IK Consulting brings to bear, Missoula would likely still be processing applications 100% through paper borne processes. In addition, with the COVID-19 threat, we would likely have had to close our permitting division entirely until the end of the emergency. Fortunately, partnering with IK Consulting has allowed us to remain 100% functional and not lose any operational capacity.Read More