IA&A Technologies

IA&A Technologies are creators and solution providers of telephony software and hardware. We ensure that you never keep a customer frustrated or waiting on the phone for the service you provide. The low priced IVR and speech recognition systems, together with Intelligent Assistant s, enables us to offer stand alone, as well as remotely hosted, call... handling equipment to even the smallest business. IA&A Technologies is the company name associated with easily installing, setting up, scaling up both inbound and outbound interactive call handling capabilities. We are currently have over 30 years combined IT, electrical/electronic/telecommunications engineering, IVR and speech recognition experience. We have a tight connection between sales, marketing, research and development. We have total control over our technology and are proud in knowing that our experience and talent can produce a product that will scale to any needs. We pride ourselves in knowing that we have engineered from the ground up - integrated software components which effectively achieve the best functionality in conjunction with state of the art professional telephony cards. We know that our solution is optimal if speed, efficiency, ease of use, reliability, scalability, and cost are of primary concern. Our software development cycle uses the best of breed in full SDLC methodology. Although we are currently a small company - we find this optimal for tailoring our product to suit customer specific needs. We encourage customisation and expanded functionality of our platform using the Intelligent Assistant modules as building blocks, as opposed to designing an application using other third party tools or licenses. Gary Kay (MSc Elec Eng) - is the founding director. He has worked as software engineer / analyst programmer from 1990 contracting to companies in South Africa (Telkom), USA (AT&T and Lucent Technologies), and Australia (CSC, and Syrinx Speech Systems). His last role as an employee ended in September 2001 when Sayso the new company name for ...Read More