Housecall

HouseCall currently provides White-glove systems administration service to over 2,000 Congressional Members and staff.HouseCall has experience in supporting not only clients on the Hill, but remotely supporting close to 120 locations nationwide (including most US Territories) in all matters of IT support. HouseCall's client service is unmatched in... supporting Congress as confirmed by complete customer satisfaction and an unblemished record in client support, having never received a registered client complaint. HouseCall is a small business, focusing on Information Technology consulting, support and partnering. HouseCall has been providing complete systems administration and IT consulting to the House and Senate since 2004, with its founder researching best technology practices. This research lead to working as the lead staffer on the House Technology Task Force set-up by a prominent conference to find efficient ways to make use of existing technologies for Members of Congress to better communicate and work with staff and constituencies utilizing existing and emerging technologies. From this research was pioneered a complete shared systems administrator model that lead to HouseCall's formation to provide support meeting the needs and demands of Congressional offices. This model continues in HouseCall's commitment to service, expanding from Congressional and Committee offices to other facets in Congress and the private sector. We reduce cost to any organization while increasing their level of provided services with our talent, capabilities and unique flat-rate investment in the success of all our clients. The HouseCall standard approach to improving IT services is holistic. We consider all phases and factors of a project during the project planning stage to satisfy client requirements and to anticipate and mitigate potential risks. Our personnel are well versed in current technologies and continue to look for new and better technologies that improve performance throughout the life cycle of a given system. Our ...Read More