HDI Atlanta

HDI Atlanta provides the most value for your membership dollar. HDI Atlanta's programs and events are open to all HDI members in the metro Atlanta area. Members can enjoy peer-to-peer interactions at special events such as the Summer Social, as well as during meals at our regular chapter meetings. This allows members to share best practices and cat... ch up on the latest industry information. At our regular chapter meetings, speakers present information on specific areas of interest to service and support professionals. Support Center tours allow members to see other's support centers in action. The Analyst of the Year awards gala provides managers with a way to recognize and reward their front line analysts in a special and very meaningful way. To top this all off, HDI national provides members with access to discounted training, resource materials and more depending on your level of membership . HDI Atlanta focuses on all areas of the IT service and support industry, not just one niche area. Unlike other organizations, which may focus exclusively on one, specific area of interest to service and support professionals, HDI Atlanta takes a holistic approach, seeking to provide members with information across the spectrum of the industry. We may not give you in depth training in ITIL or the latest VOIP technology but we get them on your radar screen and tell you where you can get in depth training. We alert you to trends that affect the entire industry and offer resources to help you formulate your strategies for the future. We take professional development for help desk professionals at all levels seriously. We give you the tools you need to demonstrate your desk's value to your organization and to continuously improve your desk's operations.Read More