Grays Harbor Communications

Grays Harbor Communications E-911 is the tie that binds the citizens of this county with police, fire and medical services in their time of need. We serve with integrity, compassion and efficiency on each and every call. Grays Harbor Communications Center will remain known for quality customer service, integrity and professionalism. We will be know... n for good stewardship, strong partnerships and innovation. We will employ and develop highly effective professionals in an employee friendly, service focused environment. Grays Harbor Communication E911 Center was established in October of 1989 and went live with answering 911 calls in February of 1992. GHCC E911 is a standalone emergency communications agency created by an Interlocal Agreement for the purpose of providing Enhanced 911 services to the citizens and first responders within Grays Harbor County. GHCC E911 contracts with 32 county Police, Fire and EMS agencies to provide dispatching services. The Operating Board consists of 8 agency representatives from the participating cities: Small Cities Police Departments (Participating Cities: Cosmopolis, Elma, McCleary, Montesano) Small Cities Fire Departments (Participating Cities: Cosmopolis, Elma, McCleary, Montesano) The Administrative Board consists of 7 representatives from the participating cities: The Telecommunicator Department answers and processes all 911 calls within Grays Harbor County, as well as all 10-digit business line calls from the public and the public safety personnel. The department is also responsible for dispatching all public safety responders within the county, except the Washington State Patrol. Supervisors manage the logistics of staffing the Center at or above minimum staffing levels 24 hours a day, 7 days a week. Supervisors ensure quality assurance, provide continuing dispatcher/call receiver training for all operations personnel, new employee training, and oversees the Communications Training Officers throughout the 18-month new employee training process. Grays Harbor ...Read More