Global Service Delivery

Global Service Delivery (GSD) is an integral part of HSBC Technology and Services and delivers world-class services for HSBC 's customers across Retail Banking & Wealth Management Commercial Banking; Global Banking and Markets; and Global Private Banking. We have a diverse talent pool that anticipates and understands the needs of HSBC's customers g... lobally and operates through a network of 19 Group Service Centres across Europe, the Asia Pacific & the Middle East. The Group Service Centres play a key role to deliver a consistent customer experience and drive customer advocacy for HSBC by creating a seamless service delivery proposition. GSD delivers best in class services through a global network of Centres of Excellence (CoE) which are aligned to the key lines of businesses and the global functions of HSBC Group. The COEs leverage breadth of process skills and depth of domain expertise, combining it with global scale and best practices to deliver a consistent experience for HSBC customers, globally. We believe that our people are our biggest asset. We are committed to fostering an environment of continuous learning and professional development to help our people lead & grow . Our people work with some of the best minds & best-in-class processes in the industry, globally . We invite talented individuals to build exciting careers with us.Read More