Global Contact Services
Business Services · North Carolina, United States · 501-1,000 Employees
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Overview
Headquarters
118 S Main St Ste B, Salisbury, North Ca...Phone Number
(704) 647-9621Website
www.gcsagents.comRevenue
$110.6 MillionIndustry
ZI Rank: 1
Signal Type
Dec
Jan
Feb
Mar
Apr
May
ZI Rank
2
2
1
3
1
1
About Global Contact Services
Global Contact Services (GCS) specializes in providing call center outsourcing solutions, including work-from-home teams, to enhance client performance in customer service. Established in 2001, GCS offers flexible and scalable business process outsourcing with a focus on customer satisfaction and cost reduction. Their services include 24/7 coverage, real-time reporting, and customized programs tailored to meet specific client needs. GCS has a proven track record of exceeding service level agreements and adapting to challenges, such as during the COVID-19 pandemic.Explore more
Global Contact Services Org Chart
KW
Office Manager
KL
Manager, Education
MD
Manager, Contact Center
AG
Travel Manager
CB
Customer Service Manager
VM
Manager, Education
SP
Shift Supervisor
NR
Shift Supervisor
TC
Supervisor, Customer Service
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Revenue
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Type
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Founded In
$18.8M
201-500
Private
-
1961
Celia PuffCEO & President & Business Process Outsourcing Board of Directors
Company Profile Activity
Activity Insights
Global Contact Services is experiencing very low activity levels compared to other companies in the Business Services sector.
What does this means?
Global Contact Services is drawing exceptional interest within the Business Services industry, suggesting notable developments or strong market momentum, learn more about Global Contact Services.
Global Contact Services Tech Stack
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Frequently Asked Questions Regarding Global Contact Services
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Global Contact Services (GCS) specializes in providing call center outsourcing solutions, including work-from-home teams, to enhance client performance in customer service. Established in 2001, GCS offers flexible and scalable business process outsourcing with a focus on customer satisfaction and cost reduction. Their services include 24/7 coverage... Read More
