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Global Contact Services
Highly Engaged Employees
Highly Engaged EmployeesBusiness Services · North Carolina, United States · 501-1,000 Employees
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Overview
Headquarters
118 S Main St Ste B, Salisbury, North Ca...Phone Number
(704) 647-9621Website
www.gcsagents.comRevenue
$110.6 MillionIndustry
About Global Contact Services
Global Contact Services (GCS) specializes in providing call center outsourcing solutions, including work-from-home teams, to enhance client performance in customer service. Established in 2001, GCS offers flexible and scalable business process outsourcing with a focus on customer satisfaction and cost reduction. Their services include 24/7 coverage, real-time reporting, and customized programs tailored to meet specific client needs. GCS has a proven track record of exceeding service level agreements and adapting to challenges, such as during the COVID-19 pandemic.Explore more
Global Contact Services Org Chart
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Revenue
Number of Employees
Type
Funding
Founded In
$18.8M
201-500
Private
-
1961
Celia PuffCEO & President & Business Process Outsourcing Board of Directors
Global Contact Services Tech Stack
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Global Contact Services (GCS) specializes in providing call center outsourcing solutions, including work-from-home teams, to enhance client performance in customer service. Established in 2001, GCS offers flexible and scalable business process outsourcing with a focus on customer satisfaction and cost reduction. Their services include 24/7 coverage... Read More
