Global Contact Services
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Business Services · North Carolina, United States · 501-1,000 Employees

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Overview

Headquarters

118 S Main St Ste B, Salisbury, North Ca...

Phone Number

(704) 647-9621

Website

www.gcsagents.com

Revenue

$110.6 Million

Industry

Business Services Call Centers & Business Centers

About Global Contact Services

Global Contact Services (GCS) specializes in providing call center outsourcing solutions, including work-from-home teams, to enhance client performance in customer service. Established in 2001, GCS offers flexible and scalable business process outsourcing with a focus on customer satisfaction and cost reduction. Their services include 24/7 coverage, real-time reporting, and customized programs tailored to meet specific client needs. GCS has a proven track record of exceeding service level agreements and adapting to challenges, such as during the COVID-19 pandemic.Explore more
Global Contact Services's Social MediaSIC Code 73,738NAICS Code 56,561Show more

Global Contact Services Org Chart

Greg Alcorn, Chief Executive Officer & Owner at Global Contact Services
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Greg Alcorn

Chief Executive Officer & Owner

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Bryan Overcash, Co-Founder & Chief Financial Officer & Chief Operating Officer at Global Contact Services
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Bryan Overcash

Co-Founder & Chief Financial Officer & Chief ...

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KL
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K. Luberus

Manager, Education

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DC
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Manager, Education

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SR
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Manager, Education

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MO
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Manager, Education

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LP
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Manager, Inventory

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SM
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Manager, Education

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SB
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Supervisor, Call Center

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TC
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Supervisor, Customer Service

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MW
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AM Supervisor

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JH
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Team Supervisor

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Compare Similar Companies to Global Contact Services

Compare insights from companies similar to Global Contact Services, focusing on performance, financial data, growth rates, and unique benchmarks to identify key industry trends and opportunities.

Company Name

Revenue

Number of Employees

Type

Funding

Founded In

Top Executive

Global Contact Services

$110.6M
501-1,000
Private
-
2001
Greg Alcorn, Chief Executive Officer & Owner at Global Contact Services
Greg AlcornCEO & Owner
ROI CX Solutions
$227M
1K - 5K
Private
-
2008
RO
Roy OstendorfCEO
ExpertCallers
$122.2M
501-1,000
Private
-
2002
NP
Nandishgouda PatilChief Revenue Officer
Global Response
$93.2M
501-1,000
Private
-
1974
WS
Wendy ShoosterCEO
OnBrand24
$74M
201-500
Private
-
1980
Amy Galvin, Regional Chief Operating Officer at OnBrand24
Amy GalvinRegional Chief Operating Officer
Cyfuture BPO
$19.1M
201-500
Private
-
-
RS
Rahul ShrivastavaCce
TeleDirect
$18.8M
201-500
Private
-
1961
Celia Puff, Chief Executive Officer & President & Business Process Outsourcing Board of Directors at TeleDirect
Celia PuffCEO & President & Business Process Outsourcing Board of Directors
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Global Contact Services Tech Stack

A closer look at the technologies used by Global Contact Services

WordPress.org

By

Automattic
PHP

By

PHP
MySQL

By

Oracle
Microsoft SQL Server

By

Microsoft
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Frequently Asked Questions Regarding Global Contact Services

What is Global Contact Services's official website?
Global Contact Services's official website is www.gcsagents.com What is Global Contact Services's Revenue?
Global Contact Services's revenue is $110.6 Million What is Global Contact Services's SIC code?
Global Contact Services's SIC: 73,738 What is Global Contact Services's NAICS code?
Global Contact Services's NAICS: 56,561 How many employees does Global Contact Services have?
Global Contact Services has 501-1,000 employees What industry does Global Contact Services belong to?
Global Contact Services is in the industry of: Business Services, Call Centers & Business Centers What is Global Contact Services competition?
Global Contact Services top competitors include: Global Response, ROI CX Solutions, TeleDirect, ExpertCallers What technology does Global Contact Services use?
Some of the popular technologies that Global Contact Services uses are: WordPress.org, PHP, MySQL, Microsoft SQL Server Who is the CFO of Global Contact Services?
Global Contact Services's CFO is Bryan Overcash How do I contact Global Contact Services?
Global Contact Services contact info: Phone number: (704) 647-9621 Website: www.gcsagents.com What does Global Contact Services do?

Global Contact Services (GCS) specializes in providing call center outsourcing solutions, including work-from-home teams, to enhance client performance in customer service. Established in 2001, GCS offers flexible and scalable business process outsourcing with a focus on customer satisfaction and cost reduction. Their services include 24/7 coverage... , real-time reporting, and customized programs tailored to meet specific client needs. GCS has a proven track record of exceeding service level agreements and adapting to challenges, such as during the COVID-19 pandemic.Read More

 What are Global Contact Services social media links?
Global Contact Services Linkedin page Global Contact Services Twitter page Global Contact Services Facebook page Is Global Contact Services a public company?
Global Contact Services is private company therefore does not currently have an official ticker symbol
See more information about Global Contact Services

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