G3 Comms

Conn3ct is a trusted advisor that draws on over 30 years of knowledge and experience to solve complex communications challenges in three areas: Contact Centres, Unified Communications and Network Services. Our truly vendor-agnostic capability allows us to build completely bespoke solutions for your business. Our exceptional people, innovative proce... sses and proprietary technology are our key differentiators. Our customers want insight and thought leadership, but their overarching need is innovation that delivers tangible value. Their pain points result from an industry that lacks innovation and flexibility and has traditionally failed to anticipate change. Our long-established record of designing, implementing and commissioning innovative solutions are planned to ensure proven business outcomes. Conn3ct delivers end-to-end digital transformation by refining the people, processes, and technology required to implement your chosen solution. Whether your organisation needs support with Contact Centres, Unified Communications, or Managed Network Services, we will help to ensure your transformation journey is seamless, cost-effective, and pain-free. The success of any Contact Centre hinges on its ability to delight and retain its customers by delivering exceptional customer experience. To do so you need a customer experience strategy. Alex has over two decades of experience working in B2B sales, marketing and business management and in 1999 he founded his first technology company, which as CEO he later floated on the AIM market of The London Stock Exchange. A previous winner of Ernst & Youngs Entrepreneur of the Year award, Alex led the management buyout of Connect in April 2014 and has responsibility for the strategic direction, business development and overall running of Connect Managed Services. Alex is a keen sportsman and previously represented England in the U19 rugby union team. Martin provides the technical lead for the business. Martin joined Connect in 2003 through Connects purchase of Rapport Professional ...Read More