Fusion Beads

We believe the rates and services we offer are competitive and reasonable and continue to focus on providing our customers with excellent services and quality. What is your policy if you're unable to ship an item I ordered? FusionBeads.com does not have a backorder system. All items listed as available to purchase on our website are in stock and re... ady to ship. In the rare case we are unable to ship the full quantity of an item or items in your order we will contact you by phone or email to notify you of any changes. You will only be charged for the items that ship from our warehouse. It is not our policy to ship similar items in place of an item that is unavailable. Please note that email is our primary form of communication with our customers. If there is a change or issue affecting your order we will attempt to reach you via the email address provided on your customer account.Read More