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Forethought

Business Intelligence (BI) Software · California, United States · 170 Employees

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About

Headquarters

345 California St Ste 600, San Francisco, Calif...

Revenue

$30.5 Million

Industry

Business Intelligence (BI) Software Software Development & Design Software

Most Recent Scoops

May 10 2024
Hiring Plans
Dec 18 2023
Award
See all scoops

Highlights

$91M

Total Funding Amount

$65M

Most Recent Funding Amount

3

Number of Funding Rounds

Who is Forethought

Launched in 2018, Forethought is a leading generative AI company providing customer service automation that helps support teams maximize efficiency and productivity. Forethoughts products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledgeall from one platform.Read more

Forethought's Social MediaPopular SearchesForethoughtForethought Technologies IncForethought IncForthought IncFore ThoughtSIC Code 73,737NAICS Code 54,541Show more

Forethought Org Chart

Deon Nicholas

Co-Founder & Chief Executive Officer

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Sami Ghoche

Co-Founder & Chief Technology Officer

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Amanda Howell

Head of Legal Operations

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Compare CEO

How does Deon Nicholas compare against Competing Companies' CEOs?

Deon Nicholas
Deon Nicholas

Co-Founder & Chief Executive Officer at Foret...

Top 5%

CEO effectiveness to drive business results

Excellent
50%
Good
50%
Average
0%
Poor
0%
Very Bad
0%
CEO management style
Good
100%
Bad
0%

VS.

Puneet Mehta

Puneet Mehta

CEO at Netomi

Top 5%

CEO effectiveness to drive business results

Excellent
66%
Good
0%
Average
0%
Poor
0%
Very Bad
33%
CEO management style
Good
100%
Bad
0%
Select a different CEO to compare
Puneet Mehta

Puneet Mehta

CEO at Netomi

Muddu Sudhakar

Muddu Sudhakar

CEO at Aisera

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Forethought Company Metrics

Company Insights
Employee Growth Rate
Funding
Funding DateDec 15, 2021
RoundSeries C
Amount$65M
Investors
Funding DateOct 28, 2020
RoundSeries B
Amount$17M
InvestorsOperator Collective, NEA, Sound Ventures, Geodesic Capital, Neo
Funding DateDec 04, 2018
RoundSeries A
Amount$9M
InvestorsMathilde Collin, New Enterprise Associates, Alexa von Tobel, K9 Ventures, Vlad Tenev, Village Global
See More

$91M

Total Funding Amount

$65M

Most Recent Funding Amount

3

Number of Funding Rounds

Forethought Tech Stack

A closer look at the technologies used by Forethought

Top Companies in United States

Top 10 companies in United States by revenue

Top 10 companies in United States by number of employees

Top 10 companies in United States by total funding amount

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Most Recent Scoops

May 10 2024
Hiring Plans
Feb 23 2024
Event
Events
Dec 18 2023
Award
Award
Dec 1 2023
Award
Dec 1 2023
Award
See more scoops

Forethought News & Media

  • Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams

    SAN FRANCISCO--(BUSINESS WIRE)--Forethought, the most advanced generative AI agent for customer support, today released its first-ever AI in CX Benchmark Report, highlighting the various ways companies leverage AI for customer service—also known as customer experience or CX—and the results they’re achieving. The report found that 54% of businesses surveyed—including both public and private B2B and B2C companies—have adopted AI in some way, with more planning to do so, signaling that AI is not o
  • Forethought Appoints Bhusha Mehta as Vice President of Customer Experience and Success

    SAN FRANCISCO--(BUSINESS WIRE)--Forethought, the leading generative AI for customer support automation, today announced that Bhusha Mehta has joined the company as Vice President of Customer Experience and Success. Bhusha brings with her more than 20 years of experience in establishing and scaling high-impact post-sales teams at market-leading SaaS companies including Twilio Segment, DocuSign, Slack, and Salesforce. Bhusha joins Forethought after her role as Area Vice President, Global Customer
  • Forethought Joins AWS Partner Network (APN) and AWS Marketplace

    SAN FRANCISCO--(BUSINESS WIRE)--Forethought, the AI-first customer support automation platform, today announced its participation in the Amazon Web Services (AWS) Partner Network (APN), a global community of AWS Partners that leverages programs, expertise, and resources to build, market, and sell customer offerings. Additionally, Forethought is now available in the AWS Marketplace, making it easier than ever for businesses to leverage its advanced generative AI technology to enhance their custo
  • Forethought Recognized in Gartner’s 2023 "Cool Vendor in Customer Service and Support Technology" Report

    SAN FRANCISCO--(BUSINESS WIRE)--Forethought, the leading generative AI for customer support, has been recognized in Gartner's 2023 Cool Vendor in Customer Service and Support Technology report. This recognition comes as a result of Forethought's extensive work in the generative AI space, positioning the company at the forefront of the most exciting developments in customer service technology this year. In the report, Gartner highlights emerging customer support vendors that provide unique and i
  • Forethought Introduces Autoflows, Ushers in AI-First Customer Support

    SAN FRANCISCO--(BUSINESS WIRE)--Forethought, the leading generative AI for customer support, today announced Autoflows – autonomous resolution capabilities for SupportGPT. With Autoflows, Forethought is ushering in an efficient, goal-oriented, AI-first future. Generative AI has promised to radically transform the customer support experience. In fact, today, many enterprise companies are claiming to be AI-first. Yet those same antiquated CRM-era enterprises are stuck in the old desktop and cloud
Read more news

Frequently Asked Questions regarding Forethought

Where is Forethought located?
Forethought's headquarters are located at 345 California St Ste 600, San Francisco, California, 94104, United States
What is Forethought's official website?
Forethought's official website is www.forethought.ai
What is Forethought's Revenue?
Forethought's revenue is $30.5 Million
What is Forethought's SIC code?
Forethought's SIC: 73,737
What is Forethought's NAICS code?
Forethought's NAICS: 54,541
How many employees does Forethought have?
Forethought has 170 employees
What industry does Forethought belong to?
Forethought is in the industry of: Business Intelligence (BI) Software, Software Development & Design, Software
What is Forethought competition?
Forethought top competitors include: Text IQ, Peak AI, ABEJA, Quantifind
What technology does Forethought use?
Some of the popular technologies that Forethought uses are: Facebook Web Custom Audiences, Lucky Orange, WordPress.org, PHP
Who is the CEO of Forethought?
Forethought's CEO is Deon Nicholas
Who is the CTO of Forethought?
Forethought's CTO is Sami Ghoche
What does Forethought do?

Launched in 2018, Forethought is a leading generative AI company providing customer service automation that helps support teams maximize efficiency and productivity. Forethoughts products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving... common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledgeall from one platform.Read More

What are Forethought social media links?
Forethought Linkedin page Forethought Twitter page Forethought Facebook page
How much funding has Forethought raised to date?
Forethought has raised $91 Million in 3 funding rounds
When was the last funding round for Forethought?
Forethought closed its last funding round on Dec 15, 2021 with the amount of $65 Million
Who invested in Forethought?
Forethought has 12 investors including Alexa von Tobel, K9 Ventures, Vlad Tenev and Village Global.
Is Forethought a public company?
Forethought is private company therefore does not currently have an official ticker symbol
See more information about Forethought

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