FocalScope
Customer Engagement Platforms · 51-200 Employees
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Overview
Phone Number
(562) 661-8143Website
www.focalscope.comRevenue
$5.6 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
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About FocalScope
FocalScope is a unified customer service platform designed for teams of all sizes, offering solutions for email, voice, live chat, and social media interactions. The software caters to various industries including travel, e-commerce, logistics, and contact centers, enabling businesses to provide personalized and efficient customer service. With features like email ticketing, live chat, and automated workflows, FocalScope enhances communication and operational efficiency. Trusted by over 3000 clients, FocalScope aims to empower customer support teams with seamless, omnichannel capabilities.Explore more
FocalScope Org Chart
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Regional Business Development Manager
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FocalScope Tech Stack
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FocalScope News & Media
FocalScope Enables Travel Management Companies to Navigate Tough Times with Higher Productivity
In current times of uncertainty, FocalScope’s email ticketing and voice software is enabling corporate and maritime travel management companies to get full visibility on their customer service operations, deploy virtual or hybrid working teams, manage critical SLAs, and capture productivity gains using technology. [PR.com]
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FocalScope is a unified customer service platform designed for teams of all sizes, offering solutions for email, voice, live chat, and social media interactions. The software caters to various industries including travel, e-commerce, logistics, and contact centers, enabling businesses to provide personalized and efficient customer service. With fea... Read More
