FitnessEMS

FitnessEMS was developed by a leading service provider in the Health and Fitness industry to improve communication between Health Clubs and technicians. These problems were approached from the ground up and from the perspective of the customer. The first step in removing headaches for the Health Clubs was to make repair statuses and equipment histo... ry available online for all parties involved. This eliminated the need for paper reporting and many extra phone calls. These functions alone saved a huge amount time, money and frustration by reducing return trips, as well as improving the technician's ability to troubleshoot and diagnose equipment problems. We quickly realized that our platform connected the club to the service provider on a level we never thought possible. Transparent, real time information improved communication, building trust and confidence allowing for better decision making. We've acted on this fundamental knowledge and understanding to add more functionality and features to better serve and improve the industry.Read More