Feedbackstr

Feedbackstr is a new tool which measures customer feedback - in real time. Through the use of web and app based questionnaires, businesses are able to survey consumers about quality of service. Which findings do the Feedbackstr questionnaires deliver to the company? The results depend on the questionnaires, which companies adapt to their own specif... ic needs. The most common criteria are range of products, product quality, value for money, cleanliness, and the recommendation rate. Which criteria must be met to create a questionnaire with Feedbackstr? Any company that uses Feedbackstr can individually configure their questionnaire. Feedbackstr has made eight sample questionnaires available on its website. These may be used as a foundation, upon which a new survey can be built or they may be expanded to suit individual needs. In which way does the consumer benefit from participation in such a survey? By participating in a Feedbackstr survey, the consumer plays a significant role in improving the quality of service of a company. It's a win-win situation for everyone involved. In which ways can a survey be distributed? Any survey can be accessed via shortlink or QR code. These may be distributed on flyers, via emails, apps, or the internet, like on a company homepage, for example. How does Feedbackstr differ from review platforms such as Holidaycheck or Qype? Opinions on review platforms are readily available to the general public. It may be possible that specific opinions are posted on such sites to enhance or harm the overall impression of a company. In contrast to these platforms, Feedbackstr surveys are not available to the public, meaning opinions cannot be manipulated. Whom is Feedbackstr designed for? Feedbackstr is designed for all businesses looking to monitor or improve their quality of service - especially in the retail trade. Included are retail stores, as well as catering or e-commerce providers. Who's the brain behind Feedbackstr? Feedbackstr is a product of Spectos GmbH in Dresden. The company was ...Read More