Fame

A nationally applicable, vendor-independent, framework toolkit (including a regional demonstrator) which is; Adaptable and scalable at the regional and sub-regional level allowing it to be applied to the full range of service situations in multi-agency working (multi-service, multi-agency and multi-authority) and; Supports the exploitation of exist... ing and emerging technologies to provide efficient and effective multi-agency working (in an approach which is sustainable and incremental) A typical example of this sort of challenge in a local government context is meeting the needs of a young carer. A response to such a demand, not only needs to deliver a co-ordinated assessment and service package to the young person, but also needs meet the requirements for the people they are caring for. Challenges such as these require a partnership working model which goes beyond the limitations of a single service multi-agency approach to an approach which provides the potential for co-ordinated responses which can be multi-service, multi-agency and multi-authority. FAME is governed by a partnership based in the North East of England and includes the regional e-government partnership North East Connect, the Regional Centre for Excellence (NECE), Newcastle University (academic partner) and Newcastle City Council (accountable body). We are using the FAME toolkit in a range of emerging regional contexts (including information sharing around Every Child Matters) to establish a sustainable multi-agency approach to meeting the challenge of transformation in the delivery of services. We are working with regional bodies, government agencies, national initiatives (such as Government Connect) the voluntary and community sector and the supplier sector to build more clarity about the way forward in terms of the future of multi-agency service delivery. There is a widely understood need for capacity building in this area and we will be delivering CPD courses from mid 2007. FAME Phase 3 applied the lessons learned in two contexts. These ...Read More