Epiphany Management Group

Epiphany specializes in providing scalable contact center services tailored for the Medicaid technology sector, acting as an extension of support staff to address end-user concerns in real time. The company collaborates with technology vendors, managed care organizations (MCOs), and professional service firms to enhance the adoption and utilization... of new tools and systems. With a focus on maximizing program success, Epiphany has extensive experience in healthtech, particularly in managing customer experience support for Electronic Visit Verification across multiple states. Their services include 24/7 US-based support, device logistics, and training, aimed at driving positive outcomes for Medicaid programs.Read More