Edna

Customer Engagement Platforms · Cyprus · 201-500 Employees

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Overview

Headquarters

10 Parni, Limassol, Limassol, 3117, Cypr...

Revenue

$19 Million

Industry

Customer Engagement Platforms Software Business Services Call Centers & Business Centers
ZI Rank: 1
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ZI Rank
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About Edna

Make every customer communication count on every channel & at every stage of customer journey. Share relevant promotional messages, updates, and reminders with customers. Offer exclusive discounts and personalized offers. Provide live chat support to help them avail of products or services. Convert curious visitors to committed customers complete signing up, document uploads, user authentication, payments and more in over messenger. Gain their trust by managing consent and permissions. Create lasting relationships by offering multi-channel support to your customers across journey. Address their pain points quickly and cost-effectively. Woo back customers likely to stray with last-minute reminders. We have been working with edna since 2005. For Alfa-Bank, edna has become a reliable partner in the field of digital communications. With the help of edna solutions, we provide high quality mobile information services, which is extremely important in the banking industry. Among the strengthsRead more
Edna's Social MediaPopular SearchesEdnaSIC Code 73,737NAICS Code 51,513Show more

Edna Org Chart

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Chief Technology Officer

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Head of Mobile

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Head of Product

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Company Profile Activity

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Activity Insights

Edna is experiencing very low activity levels compared to other companies in the Software sector.

What does this means?

Edna is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Edna.

Edna Tech Stack

A closer look at the technologies used by Edna

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Frequently Asked Questions Regarding Edna

What is Edna's official website?
Edna's official website is www.edna.io
What is Edna's Revenue?
Edna's revenue is $19 Million
What is Edna's SIC code?
Edna's SIC: 73,737
What is Edna's NAICS code?
Edna's NAICS: 51,513
How many employees does Edna have?
Edna has 201-500 employees
What industry does Edna belong to?
Edna is in the industry of: Customer Engagement Platforms, Software, Business Services
What companies has Edna acquired?
Edna has acquired the companies: Mfms
What technology does Edna use?
Some of the popular technologies that Edna uses are: WordPress.org, PHP, Cloudflare Website Optimization, Bullhorn
Who is the CTO of Edna?
Edna's CTO is Andrey Gogin
What does Edna do?

Make every customer communication count on every channel & at every stage of customer journey. Share relevant promotional messages, updates, and reminders with customers. Offer exclusive discounts and personalized offers. Provide live chat support to help them avail of products or services. Convert curious visitors to committed customers complete s... igning up, document uploads, user authentication, payments and more in over messenger. Gain their trust by managing consent and permissions. Create lasting relationships by offering multi-channel support to your customers across journey. Address their pain points quickly and cost-effectively. Woo back customers likely to stray with last-minute reminders. We have been working with edna since 2005. For Alfa-Bank, edna has become a reliable partner in the field of digital communications. With the help of edna solutions, we provide high quality mobile information services, which is extremely important in the banking industry. Among the strengths of the company is the industry expertise, professional team, and breadth of business process automation solutions. edna has proved to be a one-stop-shop for our digital communication challenges. We are already using ednas chat center, WhatsApp Business and Apple Business Chat. Thanks to advanced solutions, our customer service quality and pace of query resolutions has increased multifold. We wanted to expand our communication channels to more than just web live chat. With edna now we also have live chat in our mobile app managed through single platform. Also, edna seamlessly integrated with our chatbot solution resulting in significant improvement in our customer service performance. Digital Banking has led increasing number of customers interact with banks online. Empower your customer support staff with next-generation communication tools, to improve the customer service they deliver.Read More

What are Edna social media links?
Edna Linkedin page
Is Edna a public company?
Edna is private company therefore does not currently have an official ticker symbol
See more information about Edna

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