eDirect

We are North West based I.T. Support & Business Communications provider, eDirect was established in 1999 based around an ethos of providing flexible, consistent and scalable services without sacrificing its personal approach. By bringing together I.T. professionals skilled in a number of disciplines spanning the I.T. & communications sectors, we ar... e able to offer a wealth of knowledge to our client base. Seeking to provide the most cost effective solutions for our clients, eDirect employs a strategic approach through the use of key suppliers and affiliated companies. This approach provides us the ability to offer true scalability in the services that we provide, whilst keeping overheads to a minimum. We thrive on our ability to create and implement new technologies far quicker and more efficiently than larger monolithic companies. Investing heavily in our customer care and technical support staff, we make sure that customer queries are dealt with efficiently and provide a personal service to make our customers feel like our only client. We pride ourselves on listening to our customers and frequently ask what we are doing right, what can be improved and what new services you would like to see. This feedback forms a vital part of eDirect's company strategy. Always on the cutting edge, eDirect works closely with our customers and key suppliers within the industry, this way, new technologies and ideas become implemented into our service portfolio more rapidly. We've been providing desktop and network management support since 1999 and currently support a client base of hundreds across the North west UK. eDirect has an established reputation as a trusted partner to hundreds of companies in industry sectors including media, finance, law, retail, accounting, banking and real estate. We adhere to four distinct principles: Technology must deliver business value Innovation is about a desire to do things better Smart people make a huge difference Partnership involves shared information and transparency.Read More