Ecco Group USA
Business Services · 11-50 Employees
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Overview
Website
www.eccogroupusa.comRevenue
<$5 MillionIndustry
About Ecco Group USA
ECCO Group is a full-service contact center operations provider headquartered in Deerfield Beach, Florida. Founded in 2007, the company delivers omni-channel outsourced call center services, including inbound customer, sales, and technical support, as well as outbound lead generation, appointment setting, and B2B and consumer support. It serves a global client base through domestic, nearshore, and remote delivery models with locations in the USA, Dominican Republic, and Mexico City. The company provides its services via a combination of voice, digital agents, IVR, chat, email, and back-office solutions, utilizing AI-driven analytics and sentiment analysis for quality assurance and risk mitigation. Its operations are PCI, SOC2, and HIPAA compliant.Explore more
Ecco Group USA Org Chart
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ECCO Group is a full-service contact center operations provider headquartered in Deerfield Beach, Florida. Founded in 2007, the company delivers omni-channel outsourced call center services, including inbound customer, sales, and technical support, as well as outbound lead generation, appointment setting, and B2B and consumer support. It serves a g... Read More
