Dream Vacation Tours

Dream Vacation Tours, will try to provide the best rates and packages for your travel plans. Whether you will be visiting india or any other country. Our Customer Service Promise :- Excellent customer service is one of our key values and all our staff are committed to delivering the best possible standard of service to our customers. What you as a... customer can expect from us • We aim to get it right first time, every time, so that you don't have to keep contacting us about the same issue. • We will provide accurate and clear information in response to your enquiries. • We will be open and honest about what we can or cannot deliver. • We will be attentive, friendly, polite, considerate and professional at all times. • We will use plain English, avoid jargon and technical terms, and will arrange for a translator if English is not your first language. • If you need special help we will try to make arrangements that meet your needs. • We will ask you what you think about how we have performed. • We will respond to enquiries made by letter within 5 working days. In most cases this will be a full response but if the issue will take longer to investigate or resolve we will let you know when you can expect a full response.Read More