Distress Centre

Distress Centre, established in 1967, is Canada's oldest and largest volunteer-delivered crisis, emotional support, and suicide prevention service agency. Operating from Mississauga, Ontario, it provides 24-hour telephone support and face-to-face counseling to individuals experiencing emotional distress, marginalization, and social isolation. The organization acts as a vital lifeline, focusing on intervention and prevention to offer a safe space for those in need within the community.

Annually, Distress Centre answers over 82,000 calls via its 408-HELP line, showcasing significant operational capacity. The agency is powered by a dedicated team of over 550 trained volunteers, contributing to its extensive reach. With an employee range of 500-1,000 employees and operations across 2 locations, Distress Centre maintains a substantial footprint. Those interested in the people behind these critical services can learn more by visiting Meet Distress Centre's team. This volunteer network is fundamental to the agency's commitment to continuous support.

Distress Centre's service portfolio includes specialized programs like survivor support and a Caller Reassurance Program for seniors, addressing diverse community needs. As a prominent entity in Charitable Organizations & Foundations and Organizations, it generates approximately $30.0M in revenue, funding its extensive operations and program development. Recognized for accountability and service excellence, Distress Centre continues to expand its impact in addressing critical mental health and crisis support needs across Canada.