Cybersonics

Cybersonics, Inc. is committed to continually improve the quality of its products and services to better satisfy the needs and expectations of its customers; and to deliver, on time and every time, defect-free products and services." Quality Pledge - We are committed to being very aggressive in our attitude towards quality and customer service; we... want to be ranked as the "best" in our business. Quality is not just another goal; it is our strategy for survival and future growth. Priority - Our customer demands and warrants a high quality product - It is our responsibility to give them what they want. If we don't they will find someone who can. If customer requirements are unclear, then it is our job to seek a better understanding of their requirements and specifications. If we fail at any time, it is our responsibility to determine what went wrong and ensure it doesn't happen again. Objectives - Our Quality Policy objectives are to furnish high quality products on time and at the lowest cost. The attainment of such objectives will lead to customer satisfaction, enhanced product performance at the application level, and ongoing improvements in process efficiency. Once a defined metric is achieved, it should be recognized and reset to stimulate further quality improvement. To reach our objectives, we will maintain a constant focus on quality with full dedication, commitment and teamwork. We will work with our suppliers to obtain defect-free components and to eliminate late deliveries. Vision - Our goal is Total Quality Management - fully satisfying our customers' requirements through a process of continuous improvement. It is critical to understand that Total Quality Management is not a short-term program. It is a long term commitment aimed at continuously improving the way we work, providing a safe work environment, managing our business processes and supplier selection, development and retention. It is our goal to position our company for market expansion, thereby providing improved job security and quality ...Read More