A closer look at the technologies used by CXM Recording
CXM Recording
Customer Engagement Platforms · Texas, United States · 51-200 Employees
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Overview
Headquarters
5600 NW Central Dr Ste 102, Houston, Tex...Phone Number
(866) 400-4296Website
www.cxmrecord.comRevenue
$14.8 MillionIndustry
About CXM Recording
Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyze directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and requested contact center functionality. A single mouse click instruction is presented for listening to the recorded call, viewing the recorded screen activity, grading the interaction, emailing the call, saving the call, adding the call to a bucket for later action or reviewing the associated satisfaction survey. No other recording interface can match the CXM one click functionality! Whether your contact center has 5 agents or 1500 agents, CXM has the functionality and scalability you demand at a price point you desire.Explore more
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Revenue
Number of Employees
Type
Funding
Founded In
CXM Recording
$14.8M
51-200
Private
-
1999
N/A
CXM Recording Tech Stack
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Frequently Asked Questions Regarding CXM Recording
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Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyze directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and requ... Read More
