CXInfinity
Customer Engagement Platforms · Maryland, United States · 51-200 Employees
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Overview
Headquarters
10411 Motor City Dr Ste 500, Bethesda, M...Phone Number
(888) 544-8081Website
www.cxinfinity.comRevenue
$13 MillionIndustry
ZI Rank: 1
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ZI Rank
1
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About CXInfinity
NovelVox offers CXInfinity, an AI-powered omnichannel customer engagement platform designed to enhance communication and automate interactions across various digital channels. Their product suite includes tools for contact center optimization, agent productivity, and marketing campaign management tailored for industries such as banking, healthcare, and retail. Targeting businesses seeking to improve customer service and streamline operations, NovelVox integrates with over 100 third-party applications to ensure seamless connectivity. With a focus on personalized experiences and real-time data analytics, NovelVox aims to empower organizations to foster lasting customer relationships.Explore more
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Revenue
Number of Employees
Type
Funding
Founded In
CXInfinity
$13M
51-200
Private
-
-
N/A
Company Profile Activity
Activity Insights
CXInfinity is experiencing very low activity levels compared to other companies in the Software sector.
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CXInfinity is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about CXInfinity.
CXInfinity Tech Stack
A closer look at the technologies used by CXInfinity
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CXInfinity News & Media
CXInfinity Integrate Videos Chat with Cisco Finesse Contact Centers
CXInfinity's video chat offering lets companies move back and forth between text and video conversations. (Featured on SmartCustomerService.com.)Integrate Video Chat With Cisco Finesse UCCX, UCCE, PCCE Contact...
Over 89% of customer believe video call keeps them connected with the brand or people. Also, 90% prefer videos as a better medium to understand things. It is a fact that video conversations are more... (PRWeb July 20, 2021) Read the full story at https://www.prweb.com/releases/integrate_video_chat_with_cisco_finesse_uccx_ucce_pcce_contact_centers_with_cxinfinity/prweb18081444.htmCXInfinity Launches Co-Browsing
CX Infinity Co-browse lets agents share customer screens and provide guidance in real time. (Featured on SmartCustomerService.com.)CXInfinity Launches Co-Browsing Solution For Increased Customer...
Today customers expect more than just a chat. They seek instant assistance with software upload/download, form filling, online transactions, and more. To answer this need of time, CXInfinity launched... (PRWeb May 18, 2021) Read the full story at https://www.prweb.com/releases/cxinfinity_launches_co_browsing_solution_for_increased_customer_experience/prweb17943292.htm
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NovelVox offers CXInfinity, an AI-powered omnichannel customer engagement platform designed to enhance communication and automate interactions across various digital channels. Their product suite includes tools for contact center optimization, agent productivity, and marketing campaign management tailored for industries such as banking, healthcare,... Read More
