CustomerSuccessBox
Customer Engagement Platforms · India · 11-50 Employees
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Overview
Headquarters
plot 23 Maruti Industrial Area Sector 18...Phone Number
(650) 449-9190Website
www.customersuccessbox.comRevenue
<$5 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
2
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About CustomerSuccessBox
CustomerSuccessBox provides a 360-degree customer view and end-to-end customer success management. Without having to switch platforms, we now have instant insights on account health, product adoption, plus risk alerts and upsell triggers. The platform enables us to automate customer success at scale without losing the human touch. Without CustomerSuccessBox, we were managing things through our CRM or spreadsheets and that was not dynamic. CustomerSuccessBox allowed us to see exactly what the customers are doing and how often they were logging in. On top of having the visibility, we could create alerts or automate playbooks to guide the customers. We chose CustomerSuccessBox primarily because it covers all the use cases that we needed for our Customer Success. Customer success affects the expansion of our business and customer satisfaction.Explore more
CustomerSuccessBox Org Chart
DF
Customer Service Representative
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Revenue
Number of Employees
Type
Funding
Founded In
$6.3M
11-50
Private
<$5M
2018
GA
Gaurav AgarwalChief Financial Officer, Mergers & Acquisitions PE Backed Companies Exit Transaction Amp
Company Profile Activity
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CustomerSuccessBox is experiencing very low activity levels compared to other companies in the Software sector.
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CustomerSuccessBox is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about CustomerSuccessBox.
CustomerSuccessBox Tech Stack
A closer look at the technologies used by CustomerSuccessBox
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CustomerSuccessBox provides a 360-degree customer view and end-to-end customer success management. Without having to switch platforms, we now have instant insights on account health, product adoption, plus risk alerts and upsell triggers. The platform enables us to automate customer success at scale without losing the human touch. Without CustomerS... Read More
