Customer Engagement Services

Customer Engagement Services , LLC (CES) is a global Business Process Outsourcing (BPO) and Customer Engagement services organization headquartered in Phoenix, Arizona. CES is an established boutique service provider that works with each client to design a customized solution that best fits the clients' needs. Committed to quality and operational e... xcellence CES offers an interactive delivery approach, an experienced program design, implementation and management team as well as defined optimization plans utilizing analytics derived from industry benchmarks and advancements. CES operates in an environment of strict regulatory compliance and has a certification process for all agents including maintaining a compliance log and signed documentation from each employee. Our orientation curriculum is designed to cover PCI-DSS; HIPPA and COPC standards as well as incorporated soft skills training as required within the appropriate span of control.Read More