Cruiseabout

Over the next few months, you'll start to see changes to Cruiseabout stores and websites but otherwise, it's very much business as usual! We would like to reassure you that we have taken steps to ensure minimal disruption to our customers during the transition period. Why is Cruiseabout becoming part of Flight Centre and Travel Associates? Our cust... omers are at the heart of our business. We believe by simplifying our business and investing in our most recognised and successful brands, we will improve the expertise of our people to enhance our customers' experience. You'll continue to enjoy the specialist expertise you've come to expect at Cruiseabout, with the added bonus of new and unique products to enhance our customer value proposition and ensure the best flights, cruises, tours, accommodation and much more. I have an existing booking with Cruiseabout. What will happen to my booking? The changes will not have any impact on existing bookings. Your booking will remain safely in the hands of Flight Centre or Travel Associates and your booking will continue to be looked after by one of our amazing cruise specialists. What will happen to my consultant? We are committed to ensuring the best customer service for our customers. The changes will not impact on our consultant roles. You will remain in the safe hands of one of our expert cruise specialists they will just be wearing a different uniform! I have booked a holiday at Cruiseabout using interest free financing. Will the changes impact my finance arrangements? There will be no changes to your interest free finance arrangement. Will my store's phone number stay the same? Yes, your store's phone number will remain the same. How do I contact my consultant? You'll be able to reach your consultant using the same phone number and email address. Is my store moving? Some stores will be moving location. This page will be updated when this information is available. When will I start seeing changes to my store?Read More