CRG ProShoppers

a direct link to your Customer's Experience. Today's successful concepts are placing an ever important focus on their key competencies -- recruiting & training, customer service and product innovation. Yet, these survival tactics could be in vain, if not continually monitored. Mystery Shopping, also known as Secret Shopping, has been time tested an... d proven to be the most cost effective means of monitoring and reporting on the meaningful aspects of your Customer's Experience. Nationally acclaimed, CRG ProShoppers deliver a complete, accurate and objective view as seen through the Customer's eyes! America's premier mystery shopping service. Once in place, the CRG Mystery Shoppers, otherwise known as ProShoppers go to work monitoring your... Here are just a few comments from our business partners... "...since we began using CRG's undercover shoppers, our organization went from below the national average for our concept to beating them all!" "I can, without reservation, recommend the services of Don Bode and the Consumer Research Group to any retail chain operation in search of a reliable secret shopper service that will not only support their survival, but their success in tomorrow's market."Read More