Cramp911

We are committed to providing a top-quality product to our customers. If you are not completely satisfied with Cramp911 for any reason, please hit the guarantee button and follow the instructions depending on where you made your purchase. To receive your full money back refund please read instructions carefully: For our Business Office Customers ON... LY please call our customer service line at 1-800-696-1490 so we can help start the return process. Refund instructions for customers who ordered from our BUSINESS OFFICE ONLY: We offer a 100% satisfaction guarantee on all our products. Please keep in mind that shipping charges are not refundable. All returns must obtain a return authorization. Packages returned without authorization will not be processed and will be returned to the sender. If a representative is not available to answer your call, the call will go right to voice mail. Please leave your name, phone number and a brief message, your call will be returned as soon as possible, we are sorry for the inconvenience. We need to receive the returned package before we can issue a refund. If we do not receive your product we will not be able to issue a refund. Customers are responsible for returning their packages with proper identification. We are not responsible for lost packages. Refunds are made in the method in which they were paid. i.e. if a customer used his or her credit card for the purchase that same credit card will be credited. Please allow 10-15 business days after receipt of your product for the credit to be issued. We are only responsible for products purchased from our business phone order customers. If products returned to us are not ordered from our 800 number we will not issue any type of credit and the product will be destroyed. Please refer to our guarantee.Read More