Costumer Service

Please read carefully this section Here's what to expect when you need to return an item. Before you request a return, check the seller's return policy in the listing for the seller's return period and other information. To return an item for a refund, replacement, or exchange: You must to contact the seller, If the seller does not answer the email... before 24 hours, use the contact form on our website, we will contact the seller on your behalf Select the reason for the return. Depending on the seller's return policy, we may put you in touch with the seller directly. If photos of the item would be helpful for documenting the condition of the item you bought and received, you can upload photos. Both Customer Service and the seller can see them. You can upload as many as 10 photos (PNG, JPEG, BMP, or GIF; max size 5MB). You can add photos until the return process is closed. Uploaded photos can be removed only by contacting Customer Service. Depending on the seller's return policy, we may ask you to wait for the seller to reach out to provide next steps for the return, such as in cases of oversized or heavy items or when sending an item back to a seller located in another country. The seller may also provide you their own return shipping label. Pack the item carefully. Include the packing slip, apply the shipping label, and send the item back to the seller. You must return the item within 5 business days of requesting the return. It's a good practice to include tracking information when returning an item.you should make sure that tracking is included in case Costumer Service needs to step in to review the progress of your return. The seller refunds you within 6 business days of receiving the returned item. If you're requesting a new item as part of a replacement or exchange, you have 5 business days to ship the original item back to the seller once you agree to a replacement or exchange. Once the original item is shipped back and received, the seller will ship the new item to you within 5 business days. Things to ...Read More