Cooper Thomas

Cooper Thomas coordinates the transition from ICD-9 to ICD-10 for a large, Federal health agency, and provides guidance, information, and training to stakeholders throughout the department. The implementation of ICD-10 requires coordination at all levels of the organization and across hundreds of field sites. The company facilitated dozens of sessi... ons with subject matter experts and business partners to document requirements for modifications to clinical and administrative applications, data stores, and business processes. With input from IT staff and business owners, the company created a department-wide integrated master schedule. The company developed a comprehensive communication and awareness program, helped assess and document the resource needs of participating offices, and designed a comprehensive ICD-10 training framework for a range of users. The company now manage the master schedule, conduct awareness sessions for medical center staff, regularly brief executive leadership on issues and mitigation strategies, and monitor metrics to measure the impact on the field.Read More