Coolblue

How do I request a quote? Contact us for a personalized quote. We'll send you a one as soon as possible. How can I change my invoice? Send an email to zakelijk@coolblue.be and state your order number and what you want to change in your invoice. This is possible up to 30 days after the date on your invoice. You'll receive an adjusted credit invoice... in your mailbox from us within 3 working days. As a result, your current invoice will expire. Can I order products without VAT? No that's not possible. If you place a business order at Coolblue, you'll always receive an invoice with Belgian VAT. When your company is liable for VAT, this VAT can be reclaimed via the VAT return. Just like your other business purchases. What are the return requirements? You can register your return within 30 days after you've received the product. You'll have another 14 days to return your product for free. You have 2 options. Option one is to exchange your product for another product for free. Option two is to return your product for free and have your money refunded. To get the full purchase price back, it's important to return your product in its original condition and undamaged. Feel free to view the product as you would in the store. You can indicate your decision on the online return form. After 30 days, we'll repair your product and the above options no longer apply.Read More