Contact Advantage

Contact Advantage is one of the UK's leading creators of dealer and manufacturer CRM systems. The company was formed in 2001 with the realisation that over the last twenty years the car manufacturing process has led to far more reliability within the different car marques. As a result, the quality gap between marques had narrowed and in turn this h... as changed the consumer's decision-making process. Consumers now place a much higher value on the relationship and customer service aspects of the purchase in relation to the dealers. Therefore the long-term success of the dealership/manufacturer is directly related to their ability to develop, nurture and exploit the relationship with the consumer over time. CA's products are built around our unique 'e-broker' technology that enables us to quickly adapt our offerings to deliver large increases in sales and far better customer information management. The products can be tailored to a dealer or manufacturer's exact requirements and provide a number of key benefits including the ability to: Track all sales leads and generate additional sales Track all manufacturers' targets. Manage sales information. Recover lost sales. Manage stock. Communicates with the customer by e-mail, SMS, WAP or the web. Track customer and keep them satisfied across the buying experience and build lifetime relationships. And, importantly, increase sales and profit for clients. We are proud of our people and products - factors that have led to a forward-looking business that has gained a reputation for innovation and quality of service. If you want to know more about our company please get in touch - and experience the Contact Advantage effect.Read More