Connect

Connect, stylized as CONNECT and powered by American Family Insurance, is a specialized insurance provider established in 2000. Headquartered in De Pere, Wisconsin, the company operates within the competitive insurance sector, delivering tailored coverage solutions to a diverse client base. By leveraging the robust infrastructure of its parent organization, Connect maintains a focused market presence, emphasizing reliability and customer-centric service models in its B2B and B2C operations.

The firm currently reports annual revenue of $37.1M and sustains a workforce of 500-1,000 employees. This operational scale allows Connect to manage complex insurance workflows, including call center support and comprehensive policy administration. The company utilizes advanced software engineering and IT systems to optimize its service delivery, ensuring efficient processing and high-quality engagement across its single primary location. Its technical infrastructure is designed to support scalable growth while maintaining strict adherence to industry regulatory standards.

In the broader insurance landscape, Connect competes with entities such as Southern Farm Bureau Casualty Insurance and EMC Insurance. The company’s strategic positioning is supported by a leadership team focused on operational excellence and technical innovation. Meet Connect's team to learn about the professionals driving these initiatives. With a foundation built on long-term stability and a commitment to digital transformation, Connect continues to refine its product offerings to meet evolving market demands, maintaining a steady trajectory within the North American insurance industry.