CommBox
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · Israel · 51-200 Employees
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Overview
Headquarters
Beit Pauza Glil-yam, Hod Hasharon, Cente...Phone Number
+972 733735183Website
www.commbox.ioRevenue
$21 MillionIndustry
ZI Rank: 1
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About CommBox
CommBox (formerly BumpYard) was founded in CommBox (formerly BumpYard) was founded in 2013 by Eli Israelov and Yaniv Hakim to offer an innovative way for organizations to communicate with their customers. The company at CommBox have developed an advanced AI-powered omnichannel customer communication platform that allows any organization to manage seamless communication with customers across channels: WhatsApp, Facebook Messenger, Instagram, chat, email, Google, SMS, video chat, and more, all in one smart inbox. CommBox is an official WhatsApp partner and is considered the pioneer in customer service automation. Hundreds of companies across sectors adopted the CommBox solution to offer their services to 50+ million customers worldwide.Explore more
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2024
Private Equity
$15M
CommBox Tech Stack
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CommBox News & Media
AI-powered customer experience platform CommBox raises $15M in funding, ET CIO SEA
This investment follows PSG Equity’s original 2021 investment and will be used to help expand CommBox's global footprint and enhance its innovative AI-powered solution.CommBox Receives $15M Investment from PSG
CommBox, a Glil-Yam, Hasharon, Israel-based provider of an enterprise-grade omnichannel, AI-powered customer experience platform, received a $15M investment from PSG Equity. The company intends to use the funds to drive growth ambitions in North America and Europe and support its AI-based developments. Led by CEO Dvir Hoffman, CommBox provides a platform that aims to deploy […] The post CommBox Receives $15M Investment from PSG appeared first on FinSMEs.Enterprise Companies, Fear No More: CommBox Secures $15M Investment, Prioritizing AI in Customer Experience
BOSTON--(BUSINESS WIRE)--CommBox, a leading enterprise-grade omnichannel, AI-powered customer experience platform, has today announced the completion of a $15 million growth investment round from PSG Equity, a leading growth equity firm that specializes in partnering with software and technology-enabled services companies to help navigate and capitalize on transformational growth. This investment follows PSG Equity’s original 2021 investment and will be used to help expand CommBox's global footNew CommBox survey reveals: UK consumers call on AI to save “broken” customer service, as businesses fail to deliver on customer expectations
LONDON--(BUSINESS WIRE)--The results of a new survey into the customer service industry have today been released, revealing a growing call from UK consumers for brands to find ways to fix declining levels of customer satisfaction, particularly as customers become more unforgiving of poor service delivery. Commissioned by CommBox, a leading conversational AI-powered digital customer engagement platform, the survey of over 1,000 consumers and 250 managers in customer-facing organizations reveals
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CommBox (formerly BumpYard) was founded in CommBox (formerly BumpYard) was founded in 2013 by Eli Israelov and Yaniv Hakim to offer an innovative way for organizations to communicate with their customers. The company at CommBox have developed an advanced AI-powered omnichannel customer communication platform that allows any organization to manage s... Read More
