CMP Associates

No matter how successful, every company has opportunities to perform better, to achieve even more. Can any company afford to wait until competition is on its doorstep or performance problems become the central focus for management? There are always ways to save time or cost, to produce higher quality with existing resources or build customer loyalt... y through better service and by responding to customer feedback . . . particularly in HEALTHY companies. Gaining the competitive edge, and contributing true value-added on the part of management means looking for opportunities and finding ways to perform beyond just good. CMP Associates is a management consulting firm specializing in the analysis and custom design of improvement strategies for business. The important word here is analysis. We are NOT OFFERING an answer in search of a question or an off-the-shelf solution like a training session in interpersonal skills or communication. Before implementing any solution, you first need to ask yourself what changes or performance impact you will measure and how that relates back to the solution? We ARE OFFERING proven ability to identify OPPORTUNITIES for improvement, and to custom-design solutions such as: Organization mapping is a very effective tool which we use extensively for organization analysis and opportunity identification: Three (3) very fundamental concepts differentiate our approach to performance improvement. These concepts are conspicuously missing from Total Quality Management (TQM) and Business Process Re-engineering (BPR). They make our approach effective while hindering those who fail to apply them. The concepts include: Establish the CONTEXT . Start with the macro/context and relationship view of an organization versus process specification. Identify the fundamental sequence of accomplishments. Specify PROCESS (linked to valuable organization outcomes/ results) as a sequence of accomplishments versus behaviors or just "stuff." Create a supportive environment for PERFORMERS (employees). Use the ...Read More