Clientricity

Clientricity, LLC is a "boutique" retail customer-centricity consulting firm that provides unparalleled retail and management expertise to global retailers, investment firms and technology providers servicing the retail industry. At Clientricity, they help transform retailers and retail technology partners into extraordinary customer-centric organi... zations. They are passionate about providing the strategy, expertise, training and technologies that differentiate retail brands, improve customer experiences and enhance productivity & profitability. Clientricity helps omni-channel retailers and the vendors that work with them, identify and implement differentiated customer-centric strategies and solutions. They have the requisite knowledge and resources needed to ensure successful implementations and cultural adoption of Clienteling, Guided & Assisted Selling, Loyalty, Social, Mobile and CRM solutions. Leveraging our unparalleled experience in delivering retail customer engagement solutions, Clientricity is uniquely positioned to assist retailers and partners with an array of customer-focused initiatives, from concept through execution. Clientricity's team of senior consultants and associates have been leading retail Clienteling initiatives for the last 25 years. In their various roles with leading Clienteling technology and service companies, these subject matter experts have designed and delivered many of the most successful Clienteling and customer-centric technology deployments in place today. When working with Clientricity, you can be confident that you'll have a team with unparalleled subject matter expertise and a commitment to your clienteling success.Read More