ClientLogic

ClientLogic was a Nashville, Tennessee-based global business process outsourcing (BPO) provider specializing in customer care and back-office processing services. The company operated across 49 facilities in 13 countries throughout North America, Europe, Africa, Central America, and Asia, delivering outsourced customer support solutions including c... ustomer service, technical support, sales and retention programs, outbound acquisition, collections, and transaction processing. ClientLogic served a diverse portfolio of enterprise clients across multiple industries, helping organizations reduce service costs, improve customer retention, and increase revenue per customer through consistent, multi-channel service delivery. The company was a portfolio company of Canadian conglomerate Onex Corporation and ranked among the top five global customer care providers. In January 2007, ClientLogic merged with SITEL Corporation to form one of the largest customer care BPO companies in the world, subsequently rebranding under the Sitel name.Read More