Cirrus Response

As contact centre specialists selling exclusively through the channel, Cirrus partners with ambitious companies to help them achieve the dream of flawless customer experience. Cirrus solutions combine best in class voice, email, chat and social media. With a cloud infrastructure, Cirrus operates on a real-time basis with unlimited scalability and t... he highest level of resilience and security. Cirrus implementations typically range from 5 - 1,000's of users and customers benefit from the ability to unify resource across separate geographic locations (including homeworkers), leverage omni-channel capability and move to a single view of the customer. Cirrus provides a range of automation and managed solutions including on-the-fly translation for voice calls, and managed Conversational AI (CAI) that support 24/7 operations while keeping costs low. Cirrus has a broad range of experience across both the public and the private sector. High profile clients include Virgin Trains, NHS, Clarks, FCA, CAA, LAA, Cafcass, and InsureTheBox.Read More