Chiropharma.com

Chiropharma.ca offers to all its customers a 30-day money-back guarantee for all unopened products with the exeption of Laboratory tests and safety equipment including gas masks - these products are non refundable! Returns of unopened products must be through insured mail! Shipping and handeling charges are non-refundable and all returns will have... a 15% re-stocking fee except if the product that you received is damaged or, if returned within 30 days due to a manufactureres defect. These items can only be exchanged for another smilar item. In the event of a return, simply inform us of your intentions and send the unused products to: Chiropharma.ca ATTN: Returns 103, 1640 16th Avenue NW Calgary, Alberta T2M 0L6 Canada Phone: 866-247-4648 Fax: (403) 398-3619 Please be sure to include the order confirmation that you were sent at the time you placed the order. This document will have your name, address, phone number, and email address. Please also include the reason for returning the product(s). In addition, feel free to contact us via email or phone to discuss any concerns that you may have. Chiropharma.ca will credit you in the payment method you used. Products that have been used may be accepted for store exchange under special circumstances such as manufacturers warranties. If you are considering returning an opened product please contact us via phone or email for further information. Similarly, Paypal customers will have a refund, for the above reasons, of the cost of the product within 30 days of the purchase. After 30 days the service charges we incure from paypal are non refundable as well. Cancelled Orders and Restocking Fees: Orders may be cancelled within 24 hour notice without a service charge. IF an order is cancelled at the time it has been shipped the cost of the item is credited to you once we get the package back, but you will still be billed for the shipping charges. Parcels that are claimed to have not been received will not be credited by chiropharma.ca if the customer chooses delivery types ...Read More