Chatdesk

Customer Engagement Platforms · New York, United States · 51-200 Employees

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Overview

Headquarters

115 Broadway Fl 5, New York, New York, 1...

Phone Number

(929) 248-4090

Revenue

$19.1 Million

Industry

Customer Engagement Platforms Software

About Chatdesk

Chatdesk provides 1:1 customer support solutions specifically designed for ecommerce brands, utilizing AI and US-based experts to enhance conversions and manage customer inquiries across various channels including social media, email, chat, and SMS. Their services focus on proactive engagement, ticket backlog management, and smarter call deflection, all while offering real-time insights and seamless integrations with existing tools. By leveraging personalized outreach, Chatdesk helps brands win back customers, drive repeat orders, and improve overall customer satisfaction. The company aims to support founders and marketers in scaling their customer engagement efforts effectively.Explore more
Chatdesk's Social MediaSIC Code 73,737NAICS Code 51,513Show more

Chatdesk Org Chart

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Team Lead, Customer Success

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Company Name

Revenue

Number of Employees

Type

Funding

Founded In

Top Executive

Chatdesk

$19.1M
51-200
Private
$7M
2016
NO
Nkechi OkwumaTeam Lead, Customer Success
$16.4M
201-500
Private
-
2014
WC
Wei ChengChief of Staff To CEO
$9.2M
11-50
Private
-
2019
RL
Rajiv LambaFounder & CEO
$7.2M
11-50
Private
-
2009
Joshua Dauzat, President & Owner at Olark
Joshua DauzatPresident & Owner
$5.8M
11-50
Private
-
2010
TC
Taylor ChampagneCDW Ambassador
<$5M
51-200
Private
-
2006
SP
Sandra PalmerVice President
<$5M
11-50
Private
<$5M
2012
JS
Jacob SelveyDirector, Analytics & Data Science
Illustration of an envelope

Chatdesk Tech Stack

A closer look at the technologies used by Chatdesk

Top Customer Engagement Platforms Companies

Frequently Asked Questions Regarding Chatdesk

What is Chatdesk's official website?
Chatdesk's official website is www.chatdesk.com
What is Chatdesk's Revenue?
Chatdesk's revenue is $19.1 Million
What is Chatdesk's SIC code?
Chatdesk's SIC: 73,737
What is Chatdesk's NAICS code?
Chatdesk's NAICS: 51,513
How many employees does Chatdesk have?
Chatdesk has 51-200 employees
What industry does Chatdesk belong to?
Chatdesk is in the industry of: Customer Engagement Platforms, Software
What is Chatdesk competition?
Chatdesk top competitors include: Needle, Moxie, Centriam, SurveySensum
What technology does Chatdesk use?
Some of the popular technologies that Chatdesk uses are: DoubleClick, Bing Ads, Google Universal Analytics, Embedly
How do I contact Chatdesk?
Chatdesk contact info: Phone number: (929) 248-4090 Website: www.chatdesk.com
What does Chatdesk do?

Chatdesk provides 1:1 customer support solutions specifically designed for ecommerce brands, utilizing AI and US-based experts to enhance conversions and manage customer inquiries across various channels including social media, email, chat, and SMS. Their services focus on proactive engagement, ticket backlog management, and smarter call deflection... , all while offering real-time insights and seamless integrations with existing tools. By leveraging personalized outreach, Chatdesk helps brands win back customers, drive repeat orders, and improve overall customer satisfaction. The company aims to support founders and marketers in scaling their customer engagement efforts effectively.Read More

What are Chatdesk social media links?
Chatdesk Linkedin page Chatdesk Twitter page Chatdesk Facebook page
Who invested in Chatdesk?
Chatdesk has 6 investors including Harlem Capital Partners, Menlo Ventures, Stormbreaker and Fika Ventures.
Is Chatdesk a public company?
Chatdesk is private company therefore does not currently have an official ticker symbol
See more information about Chatdesk

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