Centerfield Software

Centerfield Software (CFS), a member of the Knowledge Integration Dynamics (KID) Group of Companies, is a specialist Customer Service Outsourcing Company with 14 years' experience in the telecommunications industry. CFS pioneered the concept of outsourced pre- and post-sales IT support in the South African telecommunications industry in 2005, and r... emains the largest niche skills outsourcing partner operating in this space. A growing number of organisations are discovering the benefits of outsourcing their human capital needs to a specialised service provider such as CFS. This trend to harness outsourced skills is resulting in rapid expansion in CFS's skills base and service portfolio to meet increasing demand. Our ±450 technical, sales and support staff are deployed countrywide in branches and corporate offices of our key clients and associated franchise holders. This enables telecoms retailers to offer a range of value-added services to end customers, including on-site mobile handset activation, app installations and mobile software repairs. Our unique retail support services now extend beyond the telecommunications sector, to franchises and retail outlets across multiple sectors.Read More