CHS Healthcare

When Carehome Selection was first established in 1995, the main reason for our service was the lack of information available about care homes. There was no single source of information for families making such an important decision and the web was at an early stage of development. Families came to Carehome Selection and valued our service because w... e bridged this information gap, providing details about thousands of care homes and helping people step-by-step through their care home choice. Today, in a sense, we have the opposite situation. There is seemingly limitless information online ' care homes are listed for each area and many have their own glossy websites. There are also many websites which offer free advice and information about different aspects of choosing and funding long term care. So, now there is no 'gap', where does this leave our service; a service which remains based on the same principle of an adviser helping you through the process? Indeed, what can an adviser tell you that you can't find out for yourself online? Many of the families we work with have been online extensively and have reached a point of information overload. They have gathered a lot of facts and data from the web but are struggling to make sense of it. The analogy I often use is the comparison to choosing a school for your child. There is now sufficient data online including results and a whole range of detailed statistics which enable you to compare different schools thoroughly and methodically. But given a chance to speak to a pupil or parent of a pupil at that school, who would pass on that opportunity for an 'insider's perspective'? Our advisers are in a similar position ' most of them have worked for us for many years and know the care homes because they have helped clients who went there. They will not only have visited homes many times, but also followed up placements to find out how individuals are settling in and enjoying the homes' facilities. Advisers know care homes beyond the impressions carefully presented in ...Read More