Callray Communications

Shenzhen Callray Communications Co., Ltd., a domestic leading provider of call center quality management solutions, takes into consideration the situation of China, and provides China’s users with cutting-edge call center quality management solutions with independent IPR, thus enabling customers to enjoy international products and domestic services... . 　 Since its product and market development in 1997, AP Suite® Call Center Quality Management Software has been improved in functions, and unanimously applauded by customers from all walks of life. As one of the earliest domestic call center quality management software developers, Collray has accumulated rich experience in terms of product R&D, professional techniques, on-site development and engineering implementation, and at the same time fostered a large number of technical experts with rich experience in the CTI domain. As a result, the company is able to accurately understand customers’ needs, so that customers can get more cost effective products, and more professional and timely services. For years, Callray has been dedicated to the R&D of call center quality management software. We’re committed to this industry, and will always adhere to the direction of call center quality management solutions, so as to make full use of our technologies and products to protect customers’ investments, and create bigger values for them. After years of technical R&D and market development, Callray has become No. 1 in multiple domains of call center quality management: China’s first call center quality management system developer based on Client/Server and Browser/Server structures. China’s sole supplier able to provide total call center quality management solutions (recording, listening, QC assessment, screen capture, operator online training, and so on).Read More