Call Services

CSL, a wholly owned subsidiary of Mauritius Telecom, has been the pioneer in the development of the contact centre and BPO industry in Mauritius. Operating since 1999, CSL BPO Services offers a range of contact centre/call centre solutions as well as BPO services from its offices in Mauritius. With 761 full time employees and 467 positions, CSL BPO... Services operates 24 hrs/7 days. Our bilingual staffs, speaking standard English and French, have a solid experience in the handling of your customer service relation as well as telemarketing. CSL BPO Services is one of the contact centres in Mauritius which is the best equipped in terms of call centre technology. Our partners can rely on the long expertise that CSL BPO Services has acquired while handling the helpdesk of the fixed line, mobile and Internet services of the Mauritius Telecom Group. Initially serving as an in-house call centre for Mauritius Telecom Group, CSL has now grown organically with customers in sectors like telecom operators, online betting, utility companies, financial institutions, market research and government bodies. CSL BPO Services is an ISO certified company since June 2005 and the 1st call centre in Mauritius to obtain the NF 345 (Normalisation Française) "Customer Relations Service Center" certification in March 2013.Read More