Business Switch
Business Services · United Kingdom · 11-50 Employees
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Overview
Headquarters
United KingdomWebsite
www.business-switch.co.ukRevenue
$6.8 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
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About Business Switch
Business Switch successfully managed the installation of the new Avaya infrastructure in parallel with the existing Aspect system. We tested the new system by simulating customer call traffic, reviewing the results and adjusting the system if required. Once the department heads were happy with the new system, we implemented a phased migration. During this period, technical personnel provided user support and reported any problems to the Programme Manager. We then assessed all the problems and determined if they would have an effect on the quality of service provided by HBoS.Explore more
Business Switch Org Chart
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Business Switch Tech Stack
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Business Switch successfully managed the installation of the new Avaya infrastructure in parallel with the existing Aspect system. We tested the new system by simulating customer call traffic, reviewing the results and adjusting the system if required. Once the department heads were happy with the new system, we implemented a phased migration. Duri... Read More
