beetleTek

Customer Engagement Platforms · Maine, United States · 11-50 Employees

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Overview

Headquarters

PO Box 147, South Paris, Maine, 04281, U...

Phone Number

(207) 743-5509

Revenue

<$5 Million

Industry

Customer Engagement Platforms Software Content & Collaboration Software
ZI Rank: 1
Signal Type
Mar
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ZI Rank
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About beetleTek

beetleTek is designed for the 'little guys'--small business owners who don't want to pay the enormous fees associated with online tech support systems. beetleTek is a small, easily managed system. You don't pay for more than you need, because beetleTek is compactly designed. The lady bug is one of the most beneficial beetles around, eating aphids and other plant-devouring insects. And so, while we might wish our gardens didn't have any bugs at all, we gladly accept the lady bug, recognizing that she helps manage all the other bugs. A complete technical support system includes both a searchable knowledge base and a trouble ticket system. With these two components, a customer who is having problems can first search a database of articles which may provide answers to their questions. If an answer is not found, the customer can open a 'trouble ticket'. A trouble ticket allows the customer and the tech support staff to keep a written record of every communication regarding the technical supRead more
Popular SearchesbeetleTekSIC Code 73,737NAICS Code 54,541Show more

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Company Name

Revenue

Number of Employees

Type

Funding

Founded In

Top Executive

beetleTek

<$5M
11-50
Private
-
-
N/A
$5.7M
11-50
Private
-
-
N/A
<$5M
11-50
Private
-
1998
SC
Sharon ChapmanManaging Director & Founder
<$5M
11-50
Private
-
2015
<$5M
1-10
Private
-
-
N/A
<$5M
1-10
Private
-
1995
<$5M
1-10
Private
-
1997
Illustration of an envelope

Company Profile Activity

i

Among all Software companies

Low Activity

High Activity

Activity Insights

beetleTek is experiencing very low activity levels compared to other companies in the Software sector.

What does this means?

beetleTek is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about beetleTek.

beetleTek Tech Stack

A closer look at the technologies used by beetleTek

Top Customer Engagement Platforms Companies

Frequently Asked Questions Regarding beetleTek

What is beetleTek's official website?
beetleTek's official website is www.beetletek.com
What is beetleTek's Revenue?
beetleTek's revenue is <$5 Million
What is beetleTek's SIC code?
beetleTek's SIC: 73,737
What is beetleTek's NAICS code?
beetleTek's NAICS: 54,541
How many employees does beetleTek have?
beetleTek has 11-50 employees
What industry does beetleTek belong to?
beetleTek is in the industry of: Customer Engagement Platforms, Software, Content & Collaboration Software
What is beetleTek competition?
beetleTek top competitors include: humanIT Solutions Private, Helix Apps, ABC Software, Woodborne
What technology does beetleTek use?
Some of the popular technologies that beetleTek uses are: Microsoft IIS, Plesk, GoDaddy DNS, GoDaddy Web Hosting
How do I contact beetleTek?
beetleTek contact info: Phone number: (207) 743-5509 Website: www.beetletek.com
What does beetleTek do?

beetleTek is designed for the 'little guys'--small business owners who don't want to pay the enormous fees associated with online tech support systems. beetleTek is a small, easily managed system. You don't pay for more than you need, because beetleTek is compactly designed. The lady bug is one of the most beneficial beetles around, eating aphids a... nd other plant-devouring insects. And so, while we might wish our gardens didn't have any bugs at all, we gladly accept the lady bug, recognizing that she helps manage all the other bugs. A complete technical support system includes both a searchable knowledge base and a trouble ticket system. With these two components, a customer who is having problems can first search a database of articles which may provide answers to their questions. If an answer is not found, the customer can open a 'trouble ticket'. A trouble ticket allows the customer and the tech support staff to keep a written record of every communication regarding the technical support issue. Unfortunately, small business solutions for online technical support are far and few between. Sure, there are plenty of systems out there, but at a minimum of $100 per month they can hardly be considered reasonable for small businesses. Virtu Software is working to develop a Knowledge Base and Trouble Ticket system for small businesses. Our system will significantly reduce the cost of maintaining technical support online. How? It's very simple. The 'big boys' have all spent hundreds of thousands of dollars developing 'fuzzy logic' algorithms, which allows the database to 'intelligently' interpret your questions. If your knowledge base contains 50 thousand articles, this kind of artificial intelligence is crucial in analyzing your customer's needs. However, if your knowledge base contains only five hundred articles, paying for high tech solutions is tantamount to flushing good money down the drain. So whether you operate a software business, a hardware business, or an engineering firm, this web based software will be ...Read More

Is beetleTek a public company?
beetleTek is private company therefore does not currently have an official ticker symbol
See more information about beetleTek

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