BC Ombudsperson

The Office of the Ombudsperson can help determine whether provincial public authorities have acted fairly and reasonably - and whether their actions and decisions were consistent with relevant legislation, policies and procedures. As an independent statutory office of the provincial legislature, the company's services are provided free of charge. E... ach year, the company receive approximately 7,500 enquiries and complaints and conduct 2,000 individual investigations and early resolutions. The company also publish larger-scale systemic investigation reports that address the wider concerns. Since 1979, the company has worked to improve the principles of openness, transparency and accountability in public administration. By upholding these principles of administrative fairness, the company strives to: Ensure that every person is treated fairly in the provision of public services in British Columbia. Improve policies and procedures. Support better and fairer public administration.Read More