Aumtech

Since 1988, Aumtech has specialized in providing seamless connectivity and information exchange between diverse networks and devices. From the company's origins as a developer of Information Services Platform (IVR) software for AT&T, the company has evolved into a leading Automatic Speech Recognition (ASR) systems provider for large enterprises and... global carriers, including customers such as JetBlue Airways, Global Crossing, and Movius Interactive Corporation. The company's products and services answer the need for accurate and efficient automated information exchange that elevates the end-user experience and enhances the customer relationship. Aumtechs Interactive Voice Response (IVR) solutions are actively deployed on 6 continents, on the VoiceXML- based Carrier Grade Advanced Telephony Environment (CGATE) Portal. CGATE, supporting traditional ISDN ports as well as using Session Initiation Protocol (SIP), is deployed in two of the largest IVR installations in North America and Europe. By deploying CGATE Portal and turnkey applications such as Enhanced Self-Service (ESS) Application Suite, carriers and enterprises can customize ASR-enabled systems and rapidly deploy them in a reliable and scalable environment. CGATE is compatible with carrier-grade PSTN and networks running Voice over IP (VoIP). From automated web agents to messaging to the fully featured Enhanced Self-Service Application Suite, the company's products are backed by a range of professional services that reduce development, deployment, and system ownership costs and increase return on investment. In addition, web developers can leverage their knowledge of existing web application development technologies and techniques to rapidly develop voice-enabled services using VoiceXML.Read More