Any IT

Welcome and thanks for allowing us to talk to you about this opportunity with your business. Craig McHugh, the founder has worked in IT for over 20 years with a local council, a large investments firm and 10 years in Managed Services (specialized IT delivery). Having worked with every type of business and several large Not for Profits, has allowed... him to work with every industry across a wide range of technologies and cloud services. He is also certified in many industry certifications such as Microsoft, Apple and other vendors.Using these experiences, he can transform your current IT infrastructure into a reliable and seamless experience for business with the view to a long-term relationship that benefits both parties. Some key features Responsive friendly IT support 20+ years experience Microsoft certified Qld Blue card National Police clearanceWe Offer 4 main types of services All services below have access to the Support help desk at any time and naturally different packages may or may not have a cost behind this.Break / Fix is simply you want some assistance, i.e. Break / Fix. All services are at a standard rate per hour and this includes telephone or on-site support. We do not monitor hardware, Windows updates etc. We will pretty much just be putting out fires and hoping you have your backups in order. But if you need us to review an IT proposal from another company or technical advice, we certainly can help you with just about anything. Bulk hours Purchase either 10, 20 or 30 hour packs for discounted service, it can be used for IT related project or taskMonitoring for a small monthly fixed fee we monitor any devices you want us to and do Windows patching and 3rd party programs like Adobe PDF, Java etc. Any additional windows remediation for patching or remote or onsite work is at fixed rate per hour. If the monitoring system finds something broken, we will fix it. We are also available for resolving issues remotely or on site via the ticketing portal.Managed Service This allows you unlimited access to ...Read More